For Sales Teams

Provide intuitive shipment visibility to your customers

✔ Allow your customers to track their shipments with ease.

✔ Re-allocate your team's time from answering shipment tacking queries to other critical aspects of the business.

Generate Landed Cost Visibility Per SKU

✔ Empower your clients to leverage their own data to make informed financial decisionsDisplay landed, freight, customs, and purchase cost per shipment and commercial invoice

Automate quarterly and monthly business reviews

✔ Automate time consuming reports for your customers so you can focus on generating more revenue and building the relationship

Show customers their volume per trade lane and product

✔ Deliver timely data to your customers around their volume and expenses per trade lane, route, transport mode, and container mode

Identify what trade lanes and products have volume growth opportunities

✔ Identify upsell opportunities across your different modes and routes in a few clicks

Agent Reports

✔ Understand volume and profits by agent immediately

Staff Reports

✔ Understand the volume and revenue contribution of different sales and operations staff

Carrier Reports

✔ See volume and profits by agent instantly

Dormant Accounts Report

✔ See which accounts are dormant so your sales and customer teams can reactivate them

Costs Breakdown per CIV / Shipment

✔ Empower your clients to leverage their own data to make informed financial decisions


✔ Display landed, freight, customs, and purchase cost per shipment and commercial invoice

Cost Breakdown for your customers

✔ Develop a stronger foothold within your customer base by being the only forwarder that can uniquely deliver their own supply chain data in real-time

✔ Display landed, freight, cost, and purchase cost to your customers by transport mode, origin & destination countries, and by supplier

Container Utilization over Time

✔ Become your clients’ trusted advisor by providing them with unique insights to help optimize resource utilization, reduce costs, and drive efficiency.


✔ Do it all with targeted utilization KPIs that will differentiate your services & improve their bottom line.

Advanced Utilization Reporting and Insights

✔ Differentiate your offering and strengthen your clients' supply chain with detailed container utilization reporting and data-export capabilities to stand apart from other vendors & ensure your clients leaves no money on the table.


✔ Provide trade-level, deep dives into their supply chain performance and against set utilization KPIs for the ultimate QBR’s & client advisory.

✔ Gain transparency and provide accurate insights into supplier performance for better origin management and execution.

Integration

Integrate With Any TMS You Use

Customer Success Stories

What Our Customers Say About Us

Expedock Dashboard is a great tool that provides us with visibility about our performance, data, and trends. In one place we have everything that we need for further analysis.

Using a dashboard, we have numerous ways to check our KPIs. The interface is intuitive and easy to navigate. Also, it is highly customizable, so we can raise specific requests and the Expedock team will do it for us.

Roman Levchuk
Continuous Improvement Manager, ClearFreight

Expedock Dashboard is a great tool that provides us with visibility about our performance, data, and trends. In one place we have everything that we need for further analysis.

Using a dashboard, we have numerous ways to check our KPIs. The interface is intuitive and easy to navigate. Also, it is highly customizable, so we can raise specific requests and the Expedock team will do it for us.

Roman Levchuk
Continuous Improvement Manager, ClearFreight

Unlike other solutions, Expedock is able to extract and process all my payable invoices from Day 1 at 99.97% accuracy. All I need to do is to forward my documents to them.

Expedock saved our company. We would have not survived the pandemic without them. We were able to enter and reconcile 3000 invoice line items in week 1. Expedock helped us save 500K USD in OPEX that we were able to re-allocate to growing our business.

Read More ->

Lance Beresnoy
VP, Rose Container Inc.

Expedock helped us gain visibility on our margins upon billing and pay our vendors on time. With Expedock, we no longer lose trucking capacity due to late vendor payments.

Read More ->

Jack Chang
President, JUSDA Freight Services

We love that Expedock required much less set-up from our side. We now embed Expedock into our workflows and are looking for ways to increase projects with them so we can grow our business without adding headcount.

The most important thing I love about Expedock is our communication between each other as partners. Jeff, Austin, and Therese from their operations team work closely with us to automate our processes from import to domestic accounting and freight operations.

Read More ->

Sara Ireton
Senior Director, Ascent Global Logistics

We used a different provider prior to Expedock but after a couple of months of testing that provider, there were a lot of accuracy issues and a lot of cases they could not support.

I need a prompt action to know what's correct, what's incorrect or if the accruals are in.

I knew we deserved better, that's when we moved to Expedock. We needed their ability to automate edge cases and complex documents. It was fundamental to us that we automate our process based on our flow chart and according to our process. We were able to do just that through Expedock.”

Read More ->

Lorenzo Giusti
General Manager, Alisped

Frequently Asked Questions

How does Expedock work?

Expedock AI can extract and reconcile any unstructured data and post data directly onto any TMS (Transportation Management System).

All you have to do is forward your documents to Expedock and we will take care of the rest!

How do you ensure 99.97% accuracy?

Our human-in-the-loop service can verify AI outputs to ensure 99.97% accuracy from Day 1.

Our team trains the AI, not yours.

What is required from us to integrate with Expedock?

We need to be able to receive data from your TMS so that we can flag discrepancies, check for existing shipments, and generally find the right records to modify or upload attachments to.

  • For Cargowise users: we either need your e-adaptor to send XMLs to our server, or you could provide us with access to your Cargowise read-only database.
  • For non-Cargowise users (custom TMS, Shipthis, Magaya, etc.): we need a test environment so that we can send test data and modify as necessary. We may need documentation and/or resources to answer our questions about the technical details of the system we’re integrating.
  • We need to be able to send data to your TMS via an API.
  • We need a test user account so that we can replicate how an end user would see the effect of our integration as closely as possible.

How frequently is the data updated between Cargowise & Expedock?

It depends on the integration method.

  • For outbound e-adapter and middleware: The data is updated as close as real-time.
  • For SQL database: The standard is 30 minutes, but can be adjusted to be faster depending on your needs as there is an associated marginal cost for every update.

How does the filtering feature work?

You can filter the data by:

  • Routes
  • Customers (local clients, shippers, etc.)
  • Operators
  • Branches
  • Transport Mode (Air / SEA)
  • Container Mode (FCL / LCL)

Ready to Automate Your Freight Processes?

Let Expedock handle the hard work so that you can reallocate your staff time to higher-value tasks such as customer service, sales, collections, payments, and billing.

Get End to End Freight Automation Coverage

Talk to an Expedock Consultant

Re-allocate your team to higher value work with 99% Accuracy

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