Why Expedock

The Only End-to-End Freight Documentation Solution that Covers Everyday Freight Use Cases

100% Automation Coverage

We eliminate manual invoice reconciliation and processing lengthy statements, empowering teams for efficient exception management and operational excellence.

What Makes Us Different

Track and trace your customer's shipment

Our shipment visibility platform allows customers to easily track shipments, reducing your team's workload on updates.

What Makes Us Different

99% Accuracy Guaranteed

Achieve 99% data entry accuracy with AI training and quality assurance. Automate your accounting team's daily tasks, freeing them from manual work and allowing them to focus on customer service and operations.

What Makes Us Different

100% Performance Visibility on your Digital BPO team

Monitor employee productivity — track task status, deadlines, priority levels, accuracy, output, and time utilization for your team, so that nothing slips through the cracks.

What Makes Us Different

Our Top Products

Solutions for Everyday Freight Use Cases

Digital BPO

Offshore your freight operations to Expedock's BPO powered by AI

Outsource complex tasks requiring human expertise and gain full visibility on their productivity with our analytics.

Shipment Visibility Platform

Deliver unparalleled customer service through self-service container tracking

Empower clients with intuitive shipment tracking, ensuring retention and unlocking revenue potential.

What We Do

Automate Repetitive Documentation and
Data Workflows For Freight Organizations

Automate key accounting workflows from data entry, auditing, and P&L reports
Expedock helped us gain visibility on our margins upon billing and pay our vendors on time. With Expedock, we no longer lose trucking capacity due to late vendor payments.
Jack Chang
President, JUSDA Freight Services
We used a different AP provider for a few months before Expedock. They had low accuracy and a lot of cases they could not support. Expedock was able to automate complex cases and documents based on our flow chart and process.
Lorenzo Giusti
General Manager, Alisped

Reconcile Accruals vs. Invoices for FCL & LCL Shipments

Automatically reconcile vendor invoices for FCL & LCL Shipments and find mission critical exceptions in real time as they come. Expedock AI provides 100% coverage for your accounts payable, at 99% accuracy.

View FCL AP Invoices Automation Solution ->

Reconcile Monthly Statements Against What's Been Posted
from Freight Agents & Pier Pass Vendors

Automatically reconcile a 30 page statement from your freight agent, pier pass vendor, or drayage and trucking provider against what’s been posted on your Transportation Management System (TMS).

Expedock is the only company in the world with an AI that can process a statement of account at 99% accuracy.

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Know Which Invoices to Pay and When

1. Instantly find out which Arrival Notices are ready to pay and when to pay based on the latest ETA on TMS.

2. Get alerts on the precise discrepancy of an invoice upon auditing. Some basic errors include the following: no shipment found, wrong vendors, and mismatched accruals per line item.

Talk to an Expedock Consultant
Avoid unnecessary blocks in the delivery of goods, and pay your vendors in time
Some of our freight operators are overworked from the amount of data entry and rote work on their desk. With Expedock, they now cry tears of joy when they see Expedock process a 38 page commercial invoice at 99.97% accuracy.
Pam Berry
VP Import Operations, Mallory
We’re using Expedock to turn our superstar team of freight and brokerage operators into superhumans who can focus on customer service and revenue.

The time savings from Expedock is used by the team for problem solving and responding to customers.
Sophia Ko
Import & Customs Manager, ClearFreight

Processing Commercial Invoices & Packing Lists

Process a 38 page commercial invoice at 99.97% accuracy.

Combine the inputs from both a commercial invoice and a packing list into the same output (weights and measures from packing list combined with the relevant item code, item description, and & HS codes from the commercial invoice).

Extract information when there are overlapping values and page breaks between pages.

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Get a Clear View of Shipment Milestones in Real-time

In addition to document automation, Expedock is able to surface real-time views on top of your transport management data.

You no longer have to wait for a system to export or to manually generate a report to see how many shipments are being processed in each milestone, by each operator, for each key account, and in each branch.

Focus on operations and customer service.

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Scale your business while keeping headcount low

Reallocate your staff to revenue-generating tasks such as sales and customer service
We love that Expedock service required much less set-up from our side. We now embed Expedock into our workflows and are looking for ways to increase projects with them so we can grow our business without adding headcount.
Sara Ireton
Senior Director, Ascent Global Logistics
After 2 years with Expedock, our business has grown significantly because we were able to re-invest all of our savings from data entry into sales and customer service. We hired new sales reps and re-focused our operations on customer service. They are amazing technology providers!
Alessandra Fremura
Alessandra Fremura
Owner, Fremura

Gain Real-time Insights on Key Performance Indicators

No more waiting hours for data on your transport management system. No more exporting and re-exporting of data due to system crashes.

Our dashboards are built to provide actionable, real-time insights. With Expedock, you can visualize yearly performance data in just a few clicks and easily gain insights around revenue, expenses,gross margin, margin per shipment, volume, and files per operator.

Review P&L Per Key Account, Branch, Department, Trade, etc.

Filter for key profit and loss information based on how you want to review your data.

Expedock makes it easy to find how each key account, branch, department, and trade lane is performing.

Compare how different branches are performing and understand how your top 10 accounts are performing.

Visualize Your Order to Cash Cycle

Know how fast your team is billing a customer upon shipment delivery and how fast your team is able to collect in real time.

You’ll be able to drill down and understand how to fix and augment your billing and collections processes to make sure you always have cash in the bank to outlay for your customers and make payroll.

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Customer Success Stories

Trusted By Air, Ocean, Import, and Export Freight Forwarders Globally

Expedock Dashboard is a great tool that provides us with visibility about our performance, data, and trends. In one place we have everything that we need for further analysis.

Using a dashboard, we have numerous ways to check our KPIs. The interface is intuitive and easy to navigate. Also, it is highly customizable, so we can raise specific requests and the Expedock team will do it for us.
Roman Levchuk
Continuous Improvement Manager, ClearFreight
Expedock Dashboard is a great tool that provides us with visibility about our performance, data, and trends. In one place we have everything that we need for further analysis.

Using a dashboard, we have numerous ways to check our KPIs. The interface is intuitive and easy to navigate. Also, it is highly customizable, so we can raise specific requests and the Expedock team will do it for us.
Roman Levchuk
Continuous Improvement Manager, ClearFreight

We used a different provider prior to Expedock but after a couple of months of testing that provider, there were a lot of accuracy issues and a lot of cases they could not support.

I need a prompt action to know what's correct, what's incorrect or if the accruals are in.

I knew we deserved better, that's when we moved to Expedock. We needed their ability to automate edge cases and complex documents. It was fundamental to us that we automate our process based on our flow chart and according to our process. We were able to do just that through Expedock.”

Read More ->

Lorenzo Giusti
General Manager, Alisped

We love that Expedock required much less set-up from our side. We now embed Expedock into our workflows and are looking for ways to increase projects with them so we can grow our business without adding headcount.

The most important thing I love about Expedock is our communication between each other as partners. Jeff, Austin, and Therese from their operations team work closely with us to automate our processes from import to domestic accounting and freight operations.

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Sara Ireton
Senior Director, Ascent Global Logistics

We left our previous technology provider because their development speed was very slow to cover everyday use cases critical to freight. With Expedock, they cover all our important use cases from being able to audit a statement of account to reconciling against accruals in Customs files.

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Chris Goode
Director of IT, ClearFreight Los Angles

As an accounting team, it used to take 3 days to reconcile a monthly statement from our Pier Pass Vendor or Forwarding Agent against what’s been posted in the system. Then, Expedock came in and automated reconciliation for both Shipment and Brokerage Files. They are the only technology provider who can review the same document & audit against 2 or more Cargowise modules.

Now our import and brokerage operators can focus on customer service because we're not chasing after them for invoice entry and reconciliation.

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Josephine Basit
Head of Accounting, ClearFreight Los Angles

Because Expedock saves my customs and import team 10-15 hours a week, we can now focus on learning new regulations, customer service & troubleshooting, and expediting billing.

Having Expedock helps us differentiate ourselves from our customers because our team can focus on what they do best. My superstar team is now superhuman with Expedock.

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Sophia Ko
Import & Customs Manager, ClearFreight Los Angles

Expedock helped us gain visibility on our margins upon billing and pay our vendors on time. With Expedock, we no longer lose trucking capacity due to late vendor payments.

Read More ->

Jack Chang
President, JUSDA Freight Services

Some of our freight operators cry from the amount of data entry and rote work, and now they cry from joy when they see Expedock process a 38-page commercial invoice at 99.97% accuracy.

Read More ->

Pam Berry
VP Import Operations, Mallory

After 2 years with Expedock, our business has grown significantly because we could re-invest all of our savings from data entry into sales and customer service.

We hired new sales reps and re-focused our operations teams on customer service.

They are amazing technology providers!

Alessandra Fremura
Owner, Fremura

Unlike other solutions, Expedock is able to extract and process all my payable invoices from Day 1 at 99.97% accuracy. All I need to do is to forward my documents to them.

Expedock saved our company. We would have not survived the pandemic without them. We were able to enter and reconcile 3000 invoice line items in week 1. Expedock helped us save 500K USD in OPEX that we were able to re-allocate to growing our business.

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Lance Beresnoy
VP, Rose Container Inc.

We tried a software-only provider before, but they were not able to process live files after months of trying to get onboarded. Hence, we reached out to Expedock. We were onboarded to Expedock within a month, and they cover all the use cases we need!

Joseph Mazzuca
Project Manager, CastleGate
Get End to End Freight Automation Coverage

Talk to an Expedock Consultant

Re-allocate your team to higher value work with 99% Accuracy

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