We used a different provider prior to Expedock but after a couple of months of testing that provider, there were a lot of accuracy issues and a lot of cases they could not support.

‍

I need a prompt action to know what's correct, what's incorrect or if the accruals are in.

‍

I knew we deserved better, that's when we moved to Expedock. We needed their ability to automate edge cases and complex documents. It was fundamental to us that we automate our process based on our flow chart and according to our process. We were able to do just that through Expedock.”

‍

Read More ->

We love that Expedock required much less set-up from our side. We now embed Expedock into our workflows and are looking for ways to increase projects with them so we can grow our business without adding headcount.

‍

The most important thing I love about Expedock is our communication between each other as partners. Jeff, Austin, and Therese from their operations team work closely with us to automate our processes from import to domestic accounting and freight operations.

‍

Read More ->

We left our previous technology provider because their development speed was very slow to cover everyday use cases critical to freight. With Expedock, they cover all our important use cases from being able to audit a statement of account to reconciling against accruals in Customs files.

‍

Read More ->

As an accounting team, it used to take 3 days to reconcile a monthly statement from our Pier Pass Vendor or Forwarding Agent against what’s been posted in the system. Then, Expedock came in and automated reconciliation for both Shipment and Brokerage Files. They are the only technology provider who can review the same document & audit against 2 or more Cargowise modules.

‍

Now our import and brokerage operators can focus on customer service because we're not chasing after them for invoice entry and reconciliation.

‍

Read More ->

Because Expedock saves my customs and import team 10-15 hours a week, we can now focus on learning new regulations, customer service & troubleshooting, and expediting billing.

‍

Having Expedock helps us differentiate ourselves from our customers because our team can focus on what they do best. My superstar team is now superhuman with Expedock.

‍

Read More ->

Expedock helped us gain visibility on our margins upon billing and pay our vendors on time. With Expedock, we no longer lose trucking capacity due to late vendor payments.

‍

Read More ->

Some of our freight operators cry from the amount of data entry and rote work, and now they cry from joy when they see Expedock process a 38-page commercial invoice at 99.97% accuracy.

‍

Read More ->

After 2 years with Expedock, our business has grown significantly because we could re-invest all of our savings from data entry into sales and customer service.

‍

We hired new sales reps and re-focused our operations teams on customer service.

‍

They are amazing technology providers!

Unlike other solutions, Expedock is able to extract and process all my payable invoices from Day 1 at 99.97% accuracy. All I need to do is to forward my documents to them.

‍

Expedock saved our company. We would have not survived the pandemic without them. We were able to enter and reconcile 3000 invoice line items in week 1. Expedock helped us save 500K USD in OPEX that we were able to re-allocate to growing our business.

‍

Read More ->

We tried a software-only provider before, but they were not able to process live files after months of trying to get onboarded. Hence, we reached out to Expedock. We were onboarded to Expedock within a month, and they cover all the use cases we need!