For Sales Teams

Provide intuitive shipment visibility to your customers

✔ Allow your customers to track their shipments with ease.

✔ Re-allocate your team's time from answering shipment tacking queries to other critical aspects of the business.

Generate Landed Cost Visibility Per SKU

✔ Empower your clients to leverage their own data to make informed financial decisionsDisplay landed, freight, customs, and purchase cost per shipment and commercial invoice

Automate quarterly and monthly business reviews

✔ Automate time consuming reports for your customers so you can focus on generating more revenue and building the relationship

Show customers their volume per trade lane and product

✔ Deliver timely data to your customers around their volume and expenses per trade lane, route, transport mode, and container mode

Identify what trade lanes and products have volume growth opportunities

✔ Identify upsell opportunities across your different modes and routes in a few clicks

Agent Reports

✔ Understand volume and profits by agent immediately

Staff Reports

✔ Understand the volume and revenue contribution of different sales and operations staff

Carrier Reports

✔ See volume and profits by agent instantly

Dormant Accounts Report

✔ See which accounts are dormant so your sales and customer teams can reactivate them

Costs Breakdown per CIV / Shipment

✔ Empower your clients to leverage their own data to make informed financial decisions


✔ Display landed, freight, customs, and purchase cost per shipment and commercial invoice

Cost Breakdown for your customers

✔ Develop a stronger foothold within your customer base by being the only forwarder that can uniquely deliver their own supply chain data in real-time

✔ Display landed, freight, cost, and purchase cost to your customers by transport mode, origin & destination countries, and by supplier

Container Utilization over Time

✔ Become your clients’ trusted advisor by providing them with unique insights to help optimize resource utilization, reduce costs, and drive efficiency.


✔ Do it all with targeted utilization KPIs that will differentiate your services & improve their bottom line.

Advanced Utilization Reporting and Insights

✔ Differentiate your offering and strengthen your clients' supply chain with detailed container utilization reporting and data-export capabilities to stand apart from other vendors & ensure your clients leaves no money on the table.


✔ Provide trade-level, deep dives into their supply chain performance and against set utilization KPIs for the ultimate QBR’s & client advisory.

✔ Gain transparency and provide accurate insights into supplier performance for better origin management and execution.

Integration

Integrate With Any TMS You Use

Customer Success Stories

What Our Customers Say About Us

Expedock has been a game changer for us. They got us setup and onboarded in less than a month. We tried out other outside solutions but none of them could deliver the same accuracy and speed that Expedock provided. Building our own internal solution would have taken months and hundreds of thousands of dollars. 

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With Expedock, we were able to focus our resources to key parts of the business and be confident that process would be delivered. They already understood the freight side of the business and could quickly articulate the core scope of the problem we were trying to solve. 
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They are a trusted partner and we are already looking to expand our partnership with them through enhancements on our current solution.

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Hassan Thompson
Finance Manager, Wayfair

Expedock dashboard is a great tool that provides us with visibility about our performance, data, and trends. In one place we have everything that we need for further analysis.

Using a dashboard, we have numerous ways to check our KPIs. The interface is intuitive and easy to navigate. Also, it is highly customizable, so we can raise specific requests and the Expedock team will do it for us.

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Roman Levchuk
Continuous Improvement Manager, ClearFreight

Unlike other solutions, Expedock is able to extract and process all my payable invoices from Day 1 at 99.97% accuracy. All I need to do is to forward my documents to them.

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Expedock saved our company. We would have not survived the pandemic without them. We were able to enter and reconcile 3000 invoice line items in week 1. Expedock helped us save 500K USD in OPEX that we were able to re-allocate to growing our business.

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Read More ->

Lance Beresnoy
VP, Rose Container Inc.

Expedock helped us gain visibility on our margins upon billing and pay our vendors on time. With Expedock, we no longer lose trucking capacity due to late vendor payments.

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Read More ->

Jack Chang
President, JUSDA Freight Services

We love that Expedock required much less set-up from our side. We now embed Expedock into our workflows and are looking for ways to increase projects with them so we can grow our business without adding headcount.

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The most important thing I love about Expedock is our communication between each other as partners. Jeff, Austin, and Therese from their operations team work closely with us to automate our processes from import to domestic accounting and freight operations.

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Read More ->

Sara Ireton
Senior Director, Ascent Global Logistics

Frequently Asked Questions

How does Expedock work?

Expedock AI can extract and reconcile any unstructured data and post data directly onto any TMS (Transportation Management System).

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All you have to do is forward your documents to Expedock and we will take care of the rest!

How do you ensure 99.97% accuracy?

Our human-in-the-loop service can verify AI outputs to ensure 99.97% accuracy from Day 1.

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Our team trains the AI, not yours.

What is required from us to integrate with Expedock?

We need to be able to receive data from your TMS so that we can flag discrepancies, check for existing shipments, and generally find the right records to modify or upload attachments to.

  • For Cargowise users: we either need your e-adaptor to send XMLs to our server, or you could provide us with access to your Cargowise read-only database.
  • For non-Cargowise users (custom TMS, Shipthis, Magaya, etc.): we need a test environment so that we can send test data and modify as necessary. We may need documentation and/or resources to answer our questions about the technical details of the system we’re integrating.
  • We need to be able to send data to your TMS via an API.
  • We need a test user account so that we can replicate how an end user would see the effect of our integration as closely as possible.

How frequently is the data updated between Cargowise & Expedock?

It depends on the integration method.

  • For outbound e-adapter and middleware: The data is updated as close as real-time.
  • For SQL database: The standard is 30 minutes, but can be adjusted to be faster depending on your needs as there is an associated marginal cost for every update.

How does the filtering feature work?

You can filter the data by:

  • Routes
  • Customers (local clients, shippers, etc.)
  • Operators
  • Branches
  • Transport Mode (Air / SEA)
  • Container Mode (FCL / LCL)
See More ->

Ready to Automate Your Freight Processes?

Let Expedock handle the hard work so that you can reallocate your staff time to higher-value tasks such as customer service, sales, collections, payments, and billing.

Talk to an Expedock Consultant
Fully Managed Staffing Solution, Freight BI and Analytics, and End-to-end Automation

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Let us help you optimize business processes and deliver unrivaled customer experience to your clients.

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