Customer Success Stories

What Our Customers Say About Us

Expedock has been a game changer for us. They got us setup and onboarded in less than a month. We tried out other outside solutions but none of them could deliver the same accuracy and speed that Expedock provided. Building our own internal solution would have taken months and hundreds of thousands of dollars. 

With Expedock, we were able to focus our resources to key parts of the business and be confident that process would be delivered. They already understood the freight side of the business and could quickly articulate the core scope of the problem we were trying to solve

They are a trusted partner and we are already looking to expand our partnership with them through enhancements on our current solution.

Hassan Thompson
Finance Manager, Wayfair

As an accounting team, it used to take 3 days to reconcile a monthly statement from our Pier Pass Vendor or Forwarding Agent against what’s been posted in the system. Then, Expedock came in and automated reconciliation for both Shipment and Brokerage Files. They are the only technology provider who can review the same document & audit against 2 or more Cargowise modules.

Now our import and brokerage operators can focus on customer service because we're not chasing after them for invoice entry and reconciliation.

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Josephine Basit
Head of Accounting, ClearFreight Los Angles

Expedock helped us gain visibility on our margins upon billing and pay our vendors on time. With Expedock, we no longer lose trucking capacity due to late vendor payments.

Read More ->

Jack Chang
President, JUSDA Freight Services

Why Automate Your Workflows

More Time and Money With Less Work

15 hrs

being saved
per week, per operator

On average, you can save 5-10 minutes for each invoice.

100%

of invoices
will be processed

With Expedock, we cover everyday freight use cases from FCL to Customs Files.

25%

of time being reallocated to higher priority tasks

Now you can focus on customer service, timely billing, and collections.

What We Do

AI-Enabled Accounting Workflows Built for Speed and Accuracy

Example Workflow: AI-Assisted Invoice Processing

  • AI extracts invoice data from PDFs, emails, or scanned documents.
  • The invoice is automatically matched against purchase orders or supporting documents.
  • Dedicated accounting specialists review exceptions, validate discrepancies, and post approved invoices into your accounting or ERP system.

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Example Workflow: Accounts Payable Processing

  • AI captures supplier invoices and routes them through your approval workflow.
  • Dedicated AP specialists verify coding, resolve exceptions, and prepare invoices for payment.
  • Operations Managers and QA specialists monitor turnaround times and ensure SLA compliance.

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Integration

Integrate With Any TMS You Use

Frequently Asked Questions

How does Expedock work?

We build dedicated accounting teams that combine experienced finance professionals with AI-powered document automation. Our specialists work within your existing systems while Operations Managers and QA specialists ensure consistent quality, productivity, and continuous improvement.

What accounting processes can you support?

Our teams support invoice processing, accounts payable, accounts receivable, reconciliations, bookkeeping, expense management, financial reporting, and document processing. We tailor workflows to your existing processes and systems.

How does AI improve accounting operations?

AI automates repetitive tasks such as document capture, data extraction, invoice matching, and validation. Experienced accounting professionals handle exceptions, review outputs, and ensure financial accuracy before work is completed.

Can your team work with our existing ERP or accounting software?

Yes. Our teams work within your existing ERP, accounting, TMS, EHR, CRM, or document management systems, allowing you to improve productivity without replacing your current technology stack.

How quickly can we get started?

Most dedicated accounting teams can be launched within a few weeks. We recruit, train, and onboard specialists based on your requirements while configuring AI-enabled workflows where they create the most operational impact.

How do you ensure quality and performance?

Every client is assigned a dedicated Operations Manager and Quality Assurance specialist who monitor productivity, accuracy, SLAs, and process improvements. You receive ongoing reporting and continuous optimization, not just additional headcount.

Which industries do you support?

We specialize in building AI-enabled operations for companies in logistics, technology, and healthcare. Our accounting teams are trained to understand industry-specific workflows, documentation, and compliance requirements.

Is Expedock just an outsourcing provider?

No. Traditional outsourcing provides people, while software only automates tasks. Expedock combines high-quality talent, AI-powered workflows, and fully managed operations to help businesses improve speed, accuracy, and operational efficiency.

Ready to Automate Your Accounting Workflows?

Let Expedock handle the hard work so that you can reallocate your time to higher-value tasks
such as collections, payments, and billing.

Fully Managed Staffing Solution, BI Solutions, and End-to-end Automation

Talk to an Expedock Consultant

Let us help you optimize business processes and deliver unrivaled customer experience to your clients.

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Talk to an Expedock Consultant

Let us help you optimize your business process and deliver unrivaled customer experience to your clients
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