Trusted By Air, Ocean, Import, and Export Freight Forwarders Globally

Customer Success Stories

Why Freight Forwarders Leave Their Current Solutions After Using Expedock

We tried a software-only provider before, but they were not able to process live files after months of trying to get onboarded. Hence, we reached out to Expedock. We were onboarded to Expedock within a month, and they cover all the use cases we need!

Joseph Mazzuca
Project Manager, CastleGate

We left our previous technology provider because their development speed was very slow to cover everyday use cases critical to freight. With Expedock, they cover all our important use cases from being able to audit a statement of account to reconciling against accruals in Customs files.

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Chris Goode
Director of IT, ClearFreight Los Angles

We used a different provider prior to Expedock but after a couple of months of testing that provider, there were a lot of accuracy issues and a lot of cases they could not support.

I need a prompt action to know what's correct, what's incorrect or if the accruals are in.

I knew we deserved better, that's when we moved to Expedock. We needed their ability to automate edge cases and complex documents. It was fundamental to us that we automate our process based on our flow chart and according to our process. We were able to do just that through Expedock.”

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Lorenzo Giusti
General Manager, Alisped

What Makes Us Different

We Ensure 99.97% Accuracy and
100% Automation Coverage

Software Only Provider
Extraction accuracy
99.97%
20-80%
Staff time required on the system
1 min/doc
~ 10 mins/doc
Achieve high extraction accuracy from Day 1
Consistent output delivery
No staff training required
Allow reallocation of staff to customer service or collections
Software Only
Provider
Extraction accuracy
Staff time required on the system
Achieve high extraction accuracy from Day 1
Consistent output delivery
No staff training required
Allow reallocation of staff to customer service or collections
Software Only Provider
Auto post into any TMS
Highly customisable
to your process
Limited
Only when totals match
Line items auditing
Lump sum reconciliation
of multiple invoices
Batch invoice
processing
Enter and reconcile
monthly statements
P&L insights
Full Coverage
Discrepancy and Margins
Limited
Full coverage
for payables
100% automation
coverage
~ 25% coverage
Only for simple invoices with totals matched
Software Only Provider
Attachments of shipments to consolidations on TMS
Multiple shipments linking to one consol
Capture routing information for Container Tables
Organization codes creation
UN location codes creation
Software Only
Provider
Attachments of shipments to consolidations on TMS
Multiple shipments linking to one consol
Capture routing information for Container Tables
Organization codes creation
UN location codes creation
Software Only Provider
Multiple invoices reconciling against one accrual
Multiple documents in one PDF (e.g., 2 HBLs in 1 file)
Page break, line item split across pages
Overlapping fields within a line item
Template agnostic extraction
Software Only
Provider
Attachments of shipments to consolidations on TMS
Multiple shipments linking to one consol
Capture routing information for Container Tables
Organization codes creation
UN location codes creation

Why Freight Forwarders Love Expedock

Ensure 99.97% Extraction Accuracy

Every document that Expedock AI processes are quality assured by experienced freight operators.

By ensuring accuracy, we can give your operators time back for customer service.

Cover 100% of Use Cases You Need

Our solution is built for everyday freight use cases in accounting, FCL, LCL, brokerage operations.

10 invoices to be reconciled against 1 lump sum accrual or monthly statement of 65 invoices? We've got you covered!

Reallocate Time & Money to Customer Service and Sales

Our customers are able to save at least 10 - 15 hours per operator, per week.

They re-invest the time saved into customer service, sales, bookings, coordination, billing, etc.

Frequently Asked Questions

How does Expedock work?

Expedock AI can extract and reconcile any unstructured data and post data directly onto any TMS (Transportation Management System).

All you have to do is forward your documents to Expedock and we will take care of the rest!

What makes Expedock different from other similar products?

Expedock enables

  1. Consistent accuracy of 99.7%
  2. High flexibility when exceptions occur
  3. Labor savings of 30-80% because your staff can be reallocated completely to higher-value tasks such as customer service and sales

How do you ensure 99.97% accuracy?

Our human-in-the-loop service can verify AI outputs to ensure 99.97% accuracy from Day 1.

Our team trains the AI, not yours.

How long will it take our team to learn to use the AI tool?

Unlike other SaaS only solutions that require your team to train the AI and learn the tool, there's no learning curve for you to use Expedock. We help you save your time so that your team can focus on higher priority tasks such as customer service and sales.

What are your automation products?

Here are all the workflows that we can automate:

  • Accounts Payable Automation
    • FCL AP Invoices
    • LCL AP Invoices
    • Monthly Statements (SOA)
    • Customs Files
  • Shipment and Consol Creation and Amendment
    • For import documents
    • For export documents
  • Commercial Invoices and Packing Lists Entry
  • eDocs Classification and Uploading

What is required from us to integrate with Expedock?

We need to be able to receive data from your TMS so that we can flag discrepancies, check for existing shipments, and generally find the right records to modify or upload attachments to.

  • For Cargowise users: we either need your e-adaptor to send XMLs to our server, or you could provide us with access to your Cargowise read-only database.
  • For non-Cargowise users (custom TMS, Shipthis, Magaya, etc.): we need a test environment so that we can send test data and modify as necessary. We may need documentation and/or resources to answer our questions about the technical details of the system we’re integrating.
  • We need to be able to send data to your TMS via an API.
  • We need a test user account so that we can replicate how an end user would see the effect of our integrations as closely as possible.

Ready to Automate Your Freight Processes?

Let Expedock handle the hard work so that you can reallocate your staff time to higher-value tasks such as customer service, sales, collections, payments, and billing.

30-Day Free Trial

Try Expedock 30 days free

Onboard within 15 days of the first meeting and get the first month on us!

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