Why Freight Forwarders Leave Their Current Solutions After Using Expedock
We tried a software-only provider before, but they were not able to process live files after months of trying to get onboarded. Hence, we reached out to Expedock. We were onboarded to Expedock within a month, and they cover all the use cases we need!
We left our previous technology provider because their development speed was very slow to cover everyday use cases critical to freight. With Expedock, they cover all our important use cases from being able to audit a statement of account to reconciling against accruals in Customs files.
We used a different provider prior to Expedock but after a couple of months of testing that provider, there were a lot of accuracy issues and a lot of cases they could not support.
I need a prompt action to know what's correct, what's incorrect or if the accruals are in.
I knew we deserved better, that's when we moved to Expedock. We needed their ability to automate edge cases and complex documents. It was fundamental to us that we automate our process based on our flow chart and according to our process. We were able to do just that through Expedock.”
We Ensure 99.97% Accuracy and
100% Automation Coverage
to your process
Only when totals match
of multiple invoices
Discrepancy and Margins
Only for simple invoices with totals matched
Why Freight Forwarders Love Expedock
Ensure 99.97% Extraction Accuracy
Every document that Expedock AI processes are quality assured by experienced freight operators.
By ensuring accuracy, we can give your operators time back for customer service.
Cover 100% of Use Cases You Need
Our solution is built for everyday freight use cases in accounting, FCL, LCL, brokerage operations.
10 invoices to be reconciled against 1 lump sum accrual or monthly statement of 65 invoices? We've got you covered!
Reallocate Time & Money to Customer Service and Sales
Our customers are able to save at least 10 - 15 hours per operator, per week.
They re-invest the time saved into customer service, sales, bookings, coordination, billing, etc.
Frequently Asked Questions
How does Expedock work?
Expedock AI can extract and reconcile any unstructured data and post data directly onto any TMS (Transportation Management System).
All you have to do is forward your documents to Expedock and we will take care of the rest!
What makes Expedock different from other similar products?
- Consistent accuracy of 99.7%
- High flexibility when exceptions occur
- Labor savings of 30-80% because your staff can be reallocated completely to higher-value tasks such as customer service and sales
How do you ensure 99.97% accuracy?
Our human-in-the-loop service can verify AI outputs to ensure 99.97% accuracy from Day 1.
Our team trains the AI, not yours.
How long will it take our team to learn to use the AI tool?
Unlike other SaaS only solutions that require your team to train the AI and learn the tool, there's no learning curve for you to use Expedock. We help you save your time so that your team can focus on higher priority tasks such as customer service and sales.
What are your automation products?
Here are all the workflows that we can automate:
- Accounts Payable Automation
• FCL AP Invoices
• LCL AP Invoices
• Monthly Statements (SOA)
• Customs Files
- Shipment and Consol Creation and Amendment
• For import documents
• For export documents
- Commercial Invoices and Packing Lists Entry
- eDocs Classification and Uploading
What is required from us to integrate with Expedock?
We need to be able to receive data from your TMS so that we can flag discrepancies, check for existing shipments, and generally find the right records to modify or upload attachments to.
- For Cargowise users: we either need your e-adaptor to send XMLs to our server, or you could provide us with access to your Cargowise read-only database.
- For non-Cargowise users (custom TMS, Shipthis, Magaya, etc.): we need a test environment so that we can send test data and modify as necessary. We may need documentation and/or resources to answer our questions about the technical details of the system we’re integrating.
- We need to be able to send data to your TMS via an API.
- We need a test user account so that we can replicate how an end user would see the effect of our integrations as closely as possible.
Ready to Automate Your Freight Processes?
Let Expedock handle the hard work so that you can reallocate your staff time to higher-value tasks such as customer service, sales, collections, payments, and billing.
Try Expedock 30 days free
Onboard within 15 days of the first meeting and get the first month on us!
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