What Our Customers Say About Us
We tried a software-only provider before, but they were not able to process live files after months of trying to get onboarded. Hence, we reached out to Expedock. We were onboarded to Expedock within a month, and they cover all the use cases we need!
After 2 years with Expedock, our business has grown significantly because we could re-invest all of our savings from data entry into sales and customer service.
We hired new sales reps and re-focused our operations teams on customer service.
They are amazing technology providers!
We love that Expedock required much less set-up from our side. We now embed Expedock into our workflows and are looking for ways to increase projects with them so we can grow our business without adding headcount.
The most important thing I love about Expedock is our communication between each other as partners. Jeff, Austin, and Therese from their operations team work closely with us to automate our processes from import to domestic accounting and freight operations.
Scale Your Business Without Adding Headcount
of use cases being covered
With Expedock, we cover everyday freight use cases from FCL to Customs Files.
of costs being saved
You can eliminate costs from salaries, expenses, training, and management time by reducing your headcount.
of time being reallocated to higher priority tasks
Your team can focus on solving problems for your customers proactively to differentiate yourselves from competitors.
See How Expedock Will Improve
Your Freight Processes
No more human errors from data entry
The difficult part about human errors is that your top-performing operator usually makes that mistake due to overwork and multitasking. These human errors can cost anywhere from $500 USD to tens and thousands of dollars.
We’ve all been there where we miss budget/targets because of simple mistakes. Expedock is here to ensure you get commission and get to bring your family to a well deserved vacation.
No more waiting hours for TMS reports. No more exporting and re-exporting of data due to system crashes.
Expedock Dashboards are built to provide actionable, real-time insights. you can visualize yearly performance data in just a few clicks and easily gain insights into revenue, expenses, gross margin, margin per shipment, volume, and files per operator.
Automate workflows, allowing more time for customer service and sales
Imagine what each operator can do with an extra 10 to 15 hours a week.
Beyond improving employee satisfaction and retention, your team can now focus on customer service, quotations & bookings, scheduling appointments, and timely billing.
It’s important for your branch to deliver on data integrity & data quality KPIs alongside P&L targets.
Our AI and human-in-the-loop service can extract and reconcile data regardless of format at 99.97% accuracy.
We can process all types of freight documents (arrival notice, custom statement/declaration, etc.) so that your team no longer has to input data manually. All your team needs to do is forward documents to us.
Frequently Asked Questions
How does Expedock work?
Expedock AI can extract and reconcile any unstructured data and post data directly onto any TMS (Transportation Management System).
All you have to do is forward your documents to Expedock and we will take care of the rest!
What makes Expedock different from other similar products?
- Consistent accuracy of 99.7%
- High flexibility when exceptions occur
- Labor savings of 30-80% because your staff can be reallocated completely to higher-value tasks such as customer service and sales.
How do you ensure 99.97% accuracy?
Our human-in-the-loop service can verify AI outputs to ensure 99.97% accuracy from Day 1.
Our team trains the AI, not yours.
How long will it take our team to learn to use the AI tool?
Unlike other SaaS only solutions that require your team to train the AI and learn the tool, there's no learning curve for you to use Expedock. We help you save time so that your team can focus on higher priority tasks such as customer service and sales.
What are your automation products?
Here are all the workflows that we can automate:
- Accounts Payable Automation
• FCL AP Invoices
• LCL AP Invoices
• Monthly Statements (SOA)
• Customs Files
- Shipment and Consol Creation and Amendment
• For import documents
• For export documents
- Commercial Invoices and Packing Lists Entry
- eDocs Classification and Uploading
Ready to Automate Your Freight Processes?
Let Expedock handle the hard work so that you can reallocate your staff time to higher-value tasks such as customer service, sales, collections, payments, and billing.
Talk to an Expedock Consultant
Re-allocate your team to higher value work with 99.97% Accuracy
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