Frequently Asked Questions

You pay a monthly rate per team member that covers salary, benefits, payroll administration, equipment support, and dedicated Operations Manager oversight — one predictable line item instead of separate vendors for hiring, HR, and management.

Set up fees are shared at the beginning. This covers onboarding and equipment related expenses. And we don't lock you into long-term contracts. Most engagements run month-to-month so you can scale your team up or down as your needs change.

Yes. Pricing reflects the skill level, experience, and specialization required for each role, so a Senior Operations Manager and an entry-level coordinator are priced differently.

If a placement isn't working out, we'll requalify and replace the hire at no additional cost during the initial engagement period.

We start with a discovery call to understand your workflows and requirements, then send curated candidate profiles within 24 hours. Once you approve a hire, simple roles launch in as fast as 5 business days.

A dedicated Operations Manager oversees performance, coaching, and quality for your team, so you're not managing day-to-day details yourself.

We staff teams to align with your working hours and set up clear async communication norms from day one, so handoffs stay smooth regardless of location.

Our team works within your existing tools and workflows, supplemented with our own collaboration, reporting, and quality-monitoring systems.

We build teams for Logistics & Freight, Healthcare, eCommerce & Retail, and Real Estate, along with general customer support, finance, and administrative roles for other industries.

Yes. We regularly build teams for specialized workflows outside our core verticals — tell us what you need and we'll assess fit during your discovery call.

We recruit and vet specifically for the industry and role you're hiring for, so candidates arrive with relevant experience, not just general admin skills.

Absolutely. Many of our clients build teams that span operations, support, and finance functions, all managed under a single point of contact.

Submit a request through our Request a Consultation page, and a member of our team will follow up within one business day to schedule a discovery call and start building your team.

Most clients receive curated candidate profiles within 24 hours and can have their first hire launched in as fast as 5 business days.

No. You can start with a single hire and expand your team over time as your needs grow.

Just a general sense of the role, workflows, and outcomes you're looking for — we'll handle the rest during your discovery call.