Freight BI Pro

Track your key accounts,  financial health, and KPIs; perfect for operations, sales, and accounting

Mandatory fields report

Identify which shipments are not compliant to your data integrity SOPs to prevent problems down the road

Quarterly business review report

Automate time consuming reports for your customers so you can focus on generating more revenue and building the relationship

Invoicing speed report

Know how fast your team is billing a customer upon shipment delivery and how fast your team is able to collect in real time

Vendor credit balance

See your total outstanding credit balances with your vendors per invoice and shipment. Keep track of your balances with your Agents.

Dormant accounts report

See which accounts are dormant so your sales and customer teams can reactivate them

AP aging report

Have a pivot table of payable invoices by vendor and shipment that need to be paid out instantly

Freight BI plans

Choose the Right Freight BI Plan for Your Team

Freight BI Basic

Have one source of truth for your business performance; perfect for operations & branch managers

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What’s included:

Business overview
Freight specific filters
Top 10 and bottom 10 accounts by margin
Account level breakdown
Branch level breakdown
Department level breakdown
Revenue, expense, and margin visibility
Agent reports
Staff reports
Carrier reports
Controlling customer reports
Expedock jobs dashboard
Freight BI Pro

Track your key accounts,  financial health, and KPIs; perfect for operations, sales, and accounting

Learn More

All Basic features, plus:

Mandatory fields report
Quarterly business review report
Invoicing speed report
Vendor credit balance
Dormant accounts report
AP aging report
Freight BI Premium

Empower your clients to leverage their own data & acquire new customers by structuring their data for them

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All Pro features, plus:

Landed Cost Per SKU Visibility
Breakdown of landed cost per shipment or CIV for your customers
Container Utilization over Time
Up to 3 custom reports
Advanced container utilization reporting for client analysis

Customer Success Stories

What Our Customers Say About Us

We’ve had a fantastic onboarding experience with Expedock. I have tried numerous offshoring solutions in my previous companies. Expedock has managed to outperform all of them and has exceeded my expectations. 

Their AI, combined with the team's deep expertise in our systems, facilitated a rapid ramp-up. The agents assigned to us have been excellent, and Expedock has effectively ensured that backup support is equally competent. Communication across all teams has been smooth and efficient. 

Thanks to Expedock, we’ve been able to scale up much faster than we could have managed locally.

Peter Gulabovski
General Manager, ACLI

Expedock has been a game-changer for us! With their shipment visibility portal, we've seen a dramatic drop in daily customer queries. Now, our customers can easily check their shipment status whenever they need to, thanks to this intuitive, self-service platform.

This has allowed our team to focus more on high-value tasks, like acquiring new customers, knowing that operations are running smoothly and customers are happier. I'd definitely recommend Expedock to anyone looking to boost customer satisfaction and streamline operations.

Michael Cavanagh
Operations Manager, Colless Young Pty Ltd.

Because Expedock saves my customs and import team 10-15 hours a week, we can now focus on learning new regulations, customer service & troubleshooting, and expediting billing.

Having Expedock helps us differentiate ourselves from our customers because our team can focus on what they do best. My superstar team is now superhuman with Expedock.

Read More ->

Sophia Ko
Import & Customs Manager, ClearFreight Los Angles

Some of our freight operators cry from the amount of data entry and rote work, and now they cry from joy when they see Expedock process a 38-page commercial invoice at 99.97% accuracy.

Read More ->

Pam Berry
VP Import Operations, Mallory

Frequently Asked Questions

How does Expedock work?

Expedock AI can extract and reconcile any unstructured data and post data directly onto any TMS (Transportation Management System).

All you have to do is forward your documents to Expedock and we will take care of the rest!

What makes Expedock different from other similar products?

Expedock enables

  1. Consistent accuracy of 99.7%
  2. High flexibility when exceptions occur
  3. Labor savings of 30-80% because your staff can be reallocated completely to higher-value tasks such as customer service and sales

How do you ensure 99.97% accuracy?

Our human-in-the-loop service can verify AI outputs to ensure 99.97% accuracy from Day 1.

Our team trains the AI, not yours.

How long will it take our team to learn to use the AI tool?

Unlike other SaaS only solutions that require your team to train the AI and learn the tool, there's no learning curve for you to use Expedock. We help you save your time so that your team can focus on higher priority tasks such as customer service and sales.

What are your automation products?

Here are all the workflows that we can automate:

  • Accounts Payable Automation
    • FCL AP Invoices
    • LCL AP Invoices
    • Monthly Statements (SOA)
    • Customs Files
  • Shipment and Consol Creation and Amendment
    • For import documents
    • For export documents
  • Commercial Invoices and Packing Lists Entry
  • eDocs Classification and Uploading

What is required from us to integrate with Expedock?

We need to be able to receive data from your TMS so that we can flag discrepancies, check for existing shipments, and generally find the right records to modify or upload attachments to.

  • For Cargowise users: we either need your e-adaptor to send XMLs to our server, or you could provide us with access to your Cargowise read-only database.
  • For non-Cargowise users (custom TMS, Shipthis, Magaya, etc.): we need a test environment so that we can send test data and modify as necessary. We may need documentation and/or resources to answer our questions about the technical details of the system we’re integrating.
  • We need to be able to send data to your TMS via an API.
  • We need a test user account so that we can replicate how an end user would see the effect of our integrations as closely as possible.

Ready to Automate Your Freight Processes?

Let Expedock handle the hard work so that you can reallocate your staff time to higher-value tasks such as customer service, sales, collections, payments, and billing.

Fully Managed Staffing Solution, Freight BI and Analytics, and End-to-end Automation

Talk to an Expedock Consultant

Let us help you optimize business processes and deliver unrivaled customer experience to your clients.

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