Customer Success Stories

What Our Customers Say About Us

We tried a software-only provider before, but they were not able to process live files after months of trying to get onboarded. Hence, we reached out to Expedock. We were onboarded to Expedock within a month, and they cover all the use cases we need!

Joseph Mazzuca
Project Manager, CastleGate

Unlike other solutions, Expedock is able to extract and process all my payable invoices from Day 1 at 99.97% accuracy. All I need to do is to forward my documents to them.

Expedock saved our company. We would have not survived the pandemic without them. We were able to enter and reconcile 3000 invoice line items in week 1. Expedock helped us save 500K USD in OPEX that we were able to re-allocate to growing our business.

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Lance Beresnoy
VP, Rose Container Inc.

Expedock helped us gain visibility on our margins upon billing and pay our vendors on time. With Expedock, we no longer lose trucking capacity due to late vendor payments.

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Jack Chang
President, JUSDA Freight Services

We love that Expedock required much less set-up from our side. We now embed Expedock into our workflows and are looking for ways to increase projects with them so we can grow our business without adding headcount.

The most important thing I love about Expedock is our communication between each other as partners. Jeff, Austin, and Therese from their operations team work closely with us to automate our processes from import to domestic accounting and freight operations.

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Sara Ireton
Senior Director, Ascent Global Logistics

We used a different provider prior to Expedock but after a couple of months of testing that provider, there were a lot of accuracy issues and a lot of cases they could not support.

I need a prompt action to know what's correct, what's incorrect or if the accruals are in.

I knew we deserved better, that's when we moved to Expedock. We needed their ability to automate edge cases and complex documents. It was fundamental to us that we automate our process based on our flow chart and according to our process. We were able to do just that through Expedock.”

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Lorenzo Giusti
General Manager, Alisped

How We Benefit Your Teams

We Provide Real-Time Insights for
Successful Decision-Making

For Branch Managers

Drive team performance & hit your targets with increased visibility on KPIs

For Sales Teams

Automate weekly and quarterly reporting for your customers, help sales build business cases around how to add volume to different product lines and trade laness

For Accounting Teams

Stay on top of all your invoices, instantly identify invoices with issues or errors, and take action immediately

For Operations Teams

Identify key shipments and accounts and pay freight charges on time

BI Dashboards

See How It Works

✔ Know how fast your team is billing a customer upon shipment delivery and how fast your team is able to collect in real time

✔ Know how to fix and augment your billing and collections processes

*NOTE: This dashboard is only accessible if you subscribe to Accounts Payable Invoices Automation Solution.

✔ Know which freight charges need to be paid 3 to 5 days prior to vessel arrival (latest ETA on your TMS)

✔ Pay freight charges on time - not early or late. Prevent disruption of service while managing cash flow

*NOTE: This dashboard is only accessible if you subscribe to Accounts Payable Invoices Automation Solution.

✔ Know which freight charges need to be paid 3 to 5 days prior to vessel arrival (latest ETA on your TMS)

✔ Pay freight charges on time - not early or late. Prevent disruption of service while managing cash flow

*NOTE: This dashboard is only accessible if you subscribe to Accounts Payable Invoices Automation Solution.

Integration

Integrate With Any TMS You Use

Frequently Asked Questions

How does Expedock work?

Expedock AI can extract and reconcile any unstructured data and post data directly onto any TMS (Transportation Management System).

All you have to do is forward your documents to Expedock and we will take care of the rest!

How do you ensure 99.97% accuracy?

Our human-in-the-loop service can verify AI outputs to ensure 99.97% accuracy from Day 1.

Our team trains the AI, not yours.

What is required from us to integrate with Expedock?

We need to be able to receive data from your TMS so that we can flag discrepancies, check for existing shipments, and generally find the right records to modify or upload attachments to.

  • For Cargowise users: we either need your e-adaptor to send XMLs to our server, or you could provide us with access to your Cargowise read-only database.
  • For non-Cargowise users (custom TMS, Shipthis, Magaya, etc.): we need a test environment so that we can send test data and modify as necessary. We may need documentation and/or resources to answer our questions about the technical details of the system we’re integrating.
  • We need to be able to send data to your TMS via an API.
  • We need a test user account so that we can replicate how an end user would see the effect of our integration as closely as possible.

How frequently is the data updated?

It depends on the integration method.

  • For outbound e-adapter and middleware: The data is updated as close as real-time.
  • For SQL database: The standard is 30 minutes, but can be adjusted to be faster depending on your needs as there is an associated marginal cost for every update.

How does the filtering feature work?

You can filter the data by:

  • Routes
  • Customers (local clients, shippers, etc.)
  • Operators
  • Branches
  • Transport Mode (Air / SEA)
  • Container Mode (FCL / LCL)

Ready to Automate Your Freight Processes?

Let Expedock handle the hard work so that you can reallocate your staff time to higher-value tasks such as customer service, sales, collections, payments, and billing.

30-Day Free Trial

Try Expedock 30 days free

Onboard within 15 days of the first meeting and get the first month on us!

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