Shipment Visibility Platform
Deliver unparalleled customer service through self-service container tracking
Empower clients with intuitive shipment tracking, ensuring retention and unlocking revenue potential.
Trusted By Air, Ocean, Import, and Export Freight Forwarders Globally
Enable your customers to track their shipments with ease
Help your customers manage by exception
Allow your customers to anticipate changes and challenges by viewing the latest updates on their shipment schedules and exceptions
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Allow customers to access critical shipment information anytime they need
Empower your customers to track where their shipments are, when they will arrive, and provide them easy access to relevant documents to improve their logistics management
Provide increased visibility on your customer's business performance
Enable your customers to view insights on their shipment volume breakdown and top performing routes, and more
Empower customers to personalize reports and view the insights they need
Allow your customers to generate custom reports through editable filters and columns.
Unlock more with Shipment Visibility + Freight BI bundle
Subscribe to both our Shipment Visibility and Freight Business Intelligence Tools to ensure critical shipment information is entered accurately and on time.
Customer Success Stories
What Our Customers Say About Us
Frequently Asked Questions
How does the platform work?
On the log out view, your customers can enter the reference key for the shipment they want to track. From the results, click on a shipment they want to review, this will redirect them to a comprehensive view of the shipment. They can see the current status, location, important milestones and other shipment information.
To access more information and features on the platform, they may log in.
What reference keys can my customers use to search?
Your customers can use the shipment’s HBL (House Bill of Lading), MBL (Master Bill of Lading), Container Number, Consol Number, Purchase Order (PO) Number, and Reference Number.
Who can my customers reach out to when they can't find a shipment?
If you or your customer can't locate a shipment, you may reach out to support@expedock.com and we'll be ready to assist.
Where is the shipment information coming from?
The data your customers see on the Shipment Visibility platform is sourced directly from Cargowise.
Talk to an Expedock Consultant
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